Reliable service requires reliable, proactive support – which is why we go above and beyond service level agreements and contracts. We offer full-service, tailored support to all of our clients, regardless of the services they purchase from us.
Need help? Submit a support ticket using the form below. Please provide as much information as you can, so that we can help you in the best way possible.
Alternatively, you can submit a support request by emailing us at support<[at]>digitalagesolutions.com
Urgent? Call us toll free at 1-877-327-4863.
Support Process
We pride ourselves on the exceptional service we offer to our clients, and we use a number of tools to ensure that every issue is handled in a timely and effective manner.
DAS Client Support Ticketing System.
Every issue is allocated a unique ticket number, which means that it can be easily tracked and managed until the issue is resolved.
Email support
. Our smart routing system accepts email support requests, using subject keyword filters to route your email to the appropriate consultant. As a result, you can be confident that your query will be seen by the appropriate consultant and dealt with efficiently and effectively.
Phone support.
Trained engineers are on-hand to answer your questions and help with support issues and can be reached directly by phone.
Note: In order to avoid our correspondense being blocked by spam filters, please make
sure to add “digitalagesolutions.com” to the list of your allowed domains/email addresses.
